AI-powered tracking with anomaly detection
Built-in global compliance and duty drawback
Unified claims, returns, tracking, and operations
One platform. Global scale. Agent-first intelligence.
Loop specializes in returns and exchanges. Swap runs the complete post-purchase lifecycle—global-first, AI-powered, and built to grow margins.
What Makes Swap Different?
Scale without limits—with a global-first, agentic platform that does more than returns.
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500+ brands count on Swap
“Overnight, retained revenue increased with the introduction of Swap.”
"Before, I had to do everything manually, but now Swap can process it all automatically, saving me a ton of time."
12% more revenue retained with Swap
“It’s the retained revenue through SHOP NOW that makes all the difference. On average we’re retaining 12% more revenue than what we were before our switch to Swap.”
111% increase in global sales YoY
Backed by 65% better conversion and 13% higher AOV.
Saving £5,000 a month in incremental retained revenue
“Swap's Instant Exchange and Shop Now features have been game changers for us.”
Saved 5 minutes per order, across 75 orders per week
“Since introducing the repairs portal, we’ve seen a 25 percent increase in usage of our repairs offering.”
Saved £80,000 in retained revenue
“Swap has been critical in our global expansion shipping from a US warehouse to all over the world.”
140% YoY revenue growth
“We’re seeing 6-8% return rates since switching to Swap. That’s practically unheard of in apparel.”