Retain more revenue
Go beyond refunds—save money, boost loyalty, and scale efficiently.
Less friction
Integrate with best-in-class couriers and logistics providers.
Insights that pay off
Get real-time analytics and smart rules so you can automate workflows.
Fast, branded experience
Offer instant exchanges and Shop Now credit to build loyalty with your customer.
It makes the returns/exchanges process really easy, and smooth for customers, saving us so much time. Love what Swap is doing!
Neem London
Operations Lead
The only global returns solution built for revenue retention, visibility, and control
Traditional returns systems are fragmented, refund-first, and blind to the insights that drive better decisions.
With Swap, returns become a revenue engine. Connected, intelligent, and built for modern global commerce.
One returns portal for every market, finally
No more split systems or clunky workarounds. With Swap, domestic and international returns live in one seamless portal, custom-branded and built to scale with you.
- One global hub for every return with Swap Global
- Enables cross market consistency
- Fully branded, fully flexible, fully yours
Tip the balance sheet in your favor (by ~10%!)
Built-in logic that prioritizes exchanges and store credit over cash refunds, help you protect your profit.
- Incentivize revenue-friendly return options
- Customize return rules by product, region, or scenario
- Drive up CLV with flexible, brand-aligned workflows
Reverse logistics? Consider it handled.
From warehouse to refund, Swap simplifies the messy
middle of returns with built-in logistics, QC, and integrations
for 3PLs & WMS systems.
- Speed up refunds with QC through our warehouse network
- Benefit from pre-negotiated shipping rates & cut logistics costs
- Seamless integration for clean, automated data flow
Returns, exchanges & refunds made easy for everyone
Know what’s coming back and why
Get real-time insights about returns initiated by customers anywhere in the world.
Make a switch without losing the sale
Offer seamless, instant exchanges to prevent outright refunds and protect your profit.
Returns data that powers better inventory planning
Always know what to order when. Swap’s returns data helps reduce waste at every step.
Integrate your systems and
watch returns generate . . . returns.
